Due to the expanding global portfolio of projects, Buro Happold is seeking an experienced Senior Credit Controller to lead invoice collection efforts and support teams in our UK offices.
Achieving success in this role requires the efficient and seamless management of the UK debt portfolio, ensuring compliance with our cash collection cycle and DSO targets.
You will foster excellent working relationships with internal stakeholders, including Project Directors and Principals, to provide updates on the collection status of their projects.
Once established in the role, you will demonstrate initiative, anticipate issues, and effectively handle a variety of internal stakeholder queries and external client calls.
This is a hybrid role, combining office and home working. You’ll be expected to be in the Bath office at least 2 days per week.
Here at Buro Happold, expect the exceptional.
From the projects you will work on to the clients we work with. From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world. From our reputation to our relationships. Wherever your Buro Happold career takes you, it’ll be anything but ordinary.
Your next role
Join us and be surrounded by exceptional opportunities in an environment alive with innovation and possibility. Your new team has a willingness and curiosity to see possibility and potential in everything – from the most iconic projects to our everyday conversations.
We are looking for a passionate candidate who can inspire and motivate at every level.
Buro Happold has a clear strategic plan, excellent learning culture and entrepreneurial mindset that will allow you to thrive.
You’ll be part of something bigger than us all where sustainability, equity, social and performance outcomes matter. Buro Happold is committed to doing the right thing, even when that’s the hardest thing. This is a genuine opportunity to make impact - and leave real legacy.
Key duties:
- Develop relationships with key external Clients to ensure the successful collection of invoices within credit terms.
- Support internal clients (Project Directors/Principals) to advise on collection status relative to their projects.
- Work closely with Credit Analyst to identify potential bad debt in the portfolio.
- Manage the Dunning Process for collection of outstanding monies owed, ensuring complete compliance with policy.
- Ensure the posting & accurate allocation of cash within a designated portfolio of clients.
- Refer cases for external Debt Recovery Action to the attention of the Credit Control Manager.
- Report on status of receivables to the Credit Control Manager and other stakeholders in the business as appropriate.
Your skills and experience:
- Preferably a Member of the Chartered Institute of Credit Management or working towards CICM qualification.
- Demonstrable experience in credit control.
- Proven track record of receivables management and undertaking client calls.
- Effective written and verbal communication skills.
- Excellent influencing skills.
- Accuracy and attention to detail are essential for this role.
- Excellent internal and external stakeholder management skills, comfortable interacting across all levels of the business globally.
- Ability to build effective working relationships and work collegiately in a supportive team environment.
- Ability to manage own workload and work with minimal supervision. Highly organised with the proven ability to prioritise and work to tight deadlines.
- Intermediate Excel skills, (VLookups, Pivot Tables) required.
- Capable of presenting analytical data to stakeholders.
- Experience of professional services or the construction industry would be an advantage.
What we offer:
Bring your knowledge and expertise to one of the world’s most respected consultancies.
- Attractive salary and benefits package including, private medical insurance, life assurance and income protection.
- Holiday entitlement of 25 days per annum (exclusive of bank holidays) and flexible holiday arrangements.
- Generous company pension scheme.
- Flexible benefits including cycle scheme, dental insurance, optical cover, travel insurance, season ticket loans, and corporate discounts.
- Enhanced parenthood leave policies.
- 3pm finish on the last Friday of the month.
- A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you.
- Entitlement to two memberships to professional bodies or subscriptions
- A commitment to your wellbeing through a comprehensive employee assistance programme and wellbeing activities A supportive and inclusive environment that will welcome you through social and outreach activities from the Young Employees Forum to mentoring.
At Buro Happold, everyone else’s extraordinary is just our everyday.
Apply today and be a part of our legacy.
A place for everyone
Buro Happold values an individual's flexible approaches to working patterns as an important part of how you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers.
Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds, and experiences that shape us. Appreciating each other’s differences is key, we want employees to feel they don’t have to mask elements of their identity to thrive.
We are working to change the lack of representation of marginalised groups in the built environment. We are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing differences allows us to develop the most innovative and elegant solutions.
Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application.
#LI-CO1 #LI-Hybrid
