At Buro Happold, our workplaces are more than offices they’re vibrant environments where collaboration, creativity and wellbeing thrive. We’re now looking for a Workplace Assistant to help shape an outstanding day‑to‑day experience in our Leeds office.
This is a brilliant opportunity for someone who loves working with people, takes pride in delivering great service, and wants to play a visible role in creating a welcoming, well‑run workplace.
The role
As Workplace Assistant, you’ll be the friendly face and trusted presence at the heart of our Leeds office. You’ll combine front‑of‑house excellence with facilities and workplace support, ensuring everything runs smoothly for colleagues, visitors and partners.
This is a new role, so you’ll also have the chance to influence how it develops – bringing ideas, energy and initiative to continually improve the office experience.
Core working hours are 08:30–17:00, with occasional flexibility for events or out‑of‑hours support.
What you’ll be doing
- Creating a professional, welcoming front‑of‑house experience for visitors and colleagues
- Managing calls, enquiries, post, couriers, taxis and travel requests
- Keeping the office looking its best – organised, well‑presented and fully stocked
- Acting as the first point of contact for facilities and catering queries
- Supporting meeting rooms, events and office activities, including catering and set‑ups
- Coordinating suppliers and supporting onboarding where needed
- Managing access cards and maintaining accurate records
- Supporting health, safety and environmental processes, including Fire Warden duties
- Helping organise office socials, wellbeing activities and internal events
- Working closely with IT, Facilities and Business Support teams to deliver seamless operations
- Championing workplace tools such as Condeco, Sign‑In systems and SharePoint
- Contributing ideas that help create a positive, inclusive workplace culture
What success looks like
You’ll be known as a reliable, approachable and proactive presence in the Leeds office. Colleagues trust you, visitors feel instantly welcome, and the office runs efficiently because issues are anticipated and resolved quickly. Your impact is felt in the atmosphere of the workplace as much as in the detail behind the scenes.
About you
- You’ll likely have experience in a front‑of‑house, customer service or office support role, and you genuinely enjoy helping people.
- You’ll bring:
- A passion for great service and a naturally welcoming style
- Strong communication, organisation and time‑management skills
- Confidence using Microsoft 365 and workplace systems
- The ability to work independently, using initiative and sound judgement
- A calm, adaptable approach in a varied and busy environment
- Curiosity about how the business works and how things can be improved
- Facilities or office operations experience is helpful, but attitude, professionalism and people skills matter most.
Why Buro Happold?
We’re a global, people‑centred consultancy with a strong commitment to wellbeing, sustainability and inclusive workplaces. You’ll be supported by a collaborative UK support community, with access to learning, development and the chance to grow your career within a respected, values‑driven organisation.
Apply today and be where exceptional is everywhere. #
What we offer you
Bring your knowledge and expertise to one of the world’s most respected consultancies.
- Hybrid working arrangements.
- Attractive salary and benefits package including, private medical insurance, life assurance and income protection.
- Holiday entitlement of 25 days per annum (exclusive of bank holidays) and flexible holiday arrangements.
- Generous company pension scheme.
- Flexible benefits including cycle scheme, dental insurance, optical cover, travel insurance, season ticket loans, and corporate discounts.
- Enhanced parenthood leave policies.
- 3pm finish on the last Friday of the month.
- A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you.
- Entitlement to two memberships to professional bodies or subscriptions
- A commitment to your wellbeing through a comprehensive employee assistance programme and wellbeing activities. A supportive and inclusive environment that will welcome you through social and outreach activities from the Young Employees Forum to mentoring.
- An international culture that wherever your career takes you at Buro Happold, you won’t be far from the exceptional.
A place for everyone
Buro Happold values an individual's flexible approaches to working patterns as an important part of how you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers.
Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds, and experiences that shape us. Appreciating each other’s differences is key, we want employees to feel they don’t have to mask elements of their identity to thrive.
We are working to change the lack of representation of marginalised groups in the built environment. We are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing differences allows us to develop the most innovative and elegant solutions.
Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application. #LI-TG1 #LI-Hybrid