Join Buro Happold as a Front of House Receptionist – London
At Buro Happold, we believe that every interaction matters. As our Front of House Receptionist, you’ll be the first point of contact for clients, visitors, and colleagues, setting the tone for a world-class experience in our London office.
About the Role
This is more than a reception role - it's about creating a lasting impression. You’ll be at the heart of our vibrant office, ensuring smooth day-to-day operations while delivering exceptional service with warmth, professionalism, and a keen eye for detail.
What You’ll Be Doing
- Welcoming guests and managing front desk operations
- Handling calls, emails, and queries
- Coordinating meeting room bookings and supporting office events
- Managing post, couriers, travel bookings, and access cards
- Supporting Right to Work checks and liaising with facilities teams
- Keeping our client-facing spaces immaculate and inviting
- Proactively identifying ways to improve the Front of House experience
What Success Looks Like
You’re a natural host—friendly, organised, and always one step ahead. You take pride in presentation, thrive in a fast-paced environment, and understand the importance of every detail. You’re not just part of the team—you’re essential to the Buro Happold experience.
About You
- Previous experience in a busy Front of House or receptionist role
- Confident communicator with strong IT skills (Word, PowerPoint, spreadsheets)
- Proactive, solutions-focused, and emotionally intelligent
- Highly organised with a passion for delivering outstanding service
- A team player who enjoys connecting with people and making things happen
What we offer you
Bring your knowledge and expertise to one of the world’s most respected consultancies.
- Attractive salary and benefits package including, private medical insurance, life assurance and income protection.
- Holiday entitlement of 25 days per annum (exclusive of bank holidays) and flexible holiday arrangements.
- Generous company pension scheme.
- Flexible benefits including cycle scheme, dental insurance, optical cover, travel insurance, season ticket loans, and corporate discounts.
- Enhanced parenthood leave policies.
- 3pm finish on the last Friday of the month.
- A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you.
- Entitlement to two memberships to professional bodies or subscriptions
- A commitment to your wellbeing through a comprehensive employee assistance programme and wellbeing activities A supportive and inclusive environment that will welcome you through social and outreach activities from the Young Employees Forum to mentoring.
- An international culture that wherever your career takes you at Buro Happold, you won’t be far from the exceptional. #LI-TG1
A place for everyone
Buro Happold values an individual's flexible approaches to working patterns as an important part of how you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers.
Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds, and experiences that shape us. Appreciating each other’s differences is key, we want employees to feel they don’t have to mask elements of their identity to thrive.
We are working to change the lack of representation of marginalised groups in the built environment. We are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing differences allows us to develop the most innovative and elegant solutions.
Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application.