Here at Buro Happold, expect the exceptional.
From the projects you will work on to the clients we work with. From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world. From our reputation to our relationships. Wherever your Buro Happold career takes you, it’ll be anything but ordinary
Your next role
Reporting to the Global IT Systems Manager at our UK headquarters, the IT Systems Analyst will provide comprehensive global software support to the business. This role is inherently varied, with typical responsibilities including:
- Managing risks and software delivery through appropriate testing, piloting, and monitoring of applications and systems.
- Ensuring existing and new software is fit for purpose.
- Ensuring existing and new operating systems are functional and fit for purpose.
- Ensuring software is appropriately patched for security vulnerabilities.
- Creating, updating, and maintaining support documentation.
- Performing site visits and occasional out-of-business-hours work, as required.
- Achieving service and incident request resolutions within the IT department’s SLOs.
- Advising the IT Leadership team of any issues that present a risk to the profitability or operations of the practice.
- Monitoring software usage and generating usage reports when required.
- Attending and contributing to IT meetings as needed.
- Maintaining a methodical and organized approach to all work duties.
Your skills and experience
- 3+ years of experience in IT Systems Analysis, Software Administration, and Support
- Proficiency in software packaging (via SCCM/MECM) and software license server administration
- Expertise in Microsoft Windows operating system build and administration
- Strong knowledge of Microsoft Active Directory and Group Policy
- Excellent problem-solving skills with a logical and methodical approach
- Proven ability to plan and prioritize workload effectively while communicating with multiple stakeholders
- Fluency in English (speaking and writing)
- Master of Computer Application or Bachelor’s in IT Systems (combined with relevant experience in a comparable role)
Desirable skills
- Patch Management
- SQL
- PowerShell
- Programming skills
What we offer you
Bring your knowledge and expertise to one of the world’s most respected consultancies.
- Competitive salary and benefits package including Annual Discretionary Bonus, Comprehensive Health Insurance Scheme for both you and your family, Group Personal Accident Cover
- Our 5-day workweek policy supports work-life balance, ensuring you have time to relax and recharge.
- A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you
- Benefit from our Employee Referral Bonus, rewarding you for bringing talented candidates into our fold
- A commitment to your wellbeing through a comprehensive Employee Assistance Programme (EAP) and wellness initiatives designed to support your mental and physical health
- Back to Work Program for Women - Swam Siddha - We're committed to empowering women, facilitating seamless re-entry into the workforce through our dedicated program
- Engage with our vibrant community through the Young Employees Forum, Diversity and Inclusion Forum, and BH Women's Network, fostering a supportive and diverse workplace culture
- Make a difference in the world with our Share Our Skills (SOS) program, offering opportunities to support local communities and those in need globally.
- An International Culture that wherever your career takes you at Buro Happold, you won’t be far from the exceptional.
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