Shape the future of how we work. Join Buro Happold as a Business Process Improvement Analyst.
This person can be based in our Bath office (preferred) or our other UK offices, on a hybrid working model. This is a 6-month fixed term contract opportunity.
Buro Happold is entering an exciting phase of strategic growth and with that comes the opportunity to rethink, refine, and elevate how we operate.
We’re looking for a Business Process Improvement Analyst to join our expanding Business Process Improvement (BPI) Team, helping to drive meaningful change across UK Business Operations. This is a hands-on, high-impact role where you’ll turn complexity into clarity and ideas into action.
About The Role
As a Business Process Improvement Analyst you’ll play a key role in reviewing, mapping, and improving business processes across the organisation and working closely with stakeholders at all levels.
Key Responsibilities:
- Lead end-to-end process mapping, review, and documentation
- Facilitate workshops and interviews with SMEs and process owners
- Translate business requirements into system processes and automation opportunities
- Develop clear process maps, training materials, and documentation
- Support system testing and user acceptance testing (UAT)
- Manage communication plans and stakeholder updates
- Drive a pipeline of continuous improvement initiatives
- Partner with leadership to prioritise and deliver business-critical changes
About You:
- Experience in process mapping, system design, or ERP environments
- Strong project management and organisational skills
- Excellent communication and stakeholder engagement abilities
- Confidence facilitating workshops with non-technical stakeholders
- Ability to analyse data and simplify complex processes
- Experience managing multiple initiatives and priorities
Desirable (but not essential):
- Knowledge of ERP systems such as Deltek or Unit4
- Understanding of project finance processes or data architecture
- Familiarity with tools like PowerBI, Excel, and process mapping software
Why Join Buro Happold?
At Buro Happold, we believe in creating a better, more sustainable world. You’ll be part of a team that values innovation, collaboration, and excellence. We offer a supportive environment where your contributions make a real difference.
What we Offer You:
Bring your knowledge and expertise to one of the world’s most respected consultancies.
- Hybrid working arrangements.
- Attractive salary and benefits package.
- Holiday entitlement of 25 days per annum (exclusive of bank holidays) and flexible holiday arrangements.
- Generous company pension scheme.
- Flexible benefits including cycle scheme, dental insurance, optical cover, travel insurance, season ticket loans, and corporate discounts.
- Enhanced parenthood leave policies.
- 3pm finish on the last Friday of the month.
- A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you.
- Entitlement to two memberships to professional bodies or subscriptions.
- A commitment to your wellbeing through a comprehensive employee assistance programme and wellbeing activities. A supportive and inclusive environment that will welcome you through social and outreach activities from the Young Employees Forum to mentoring.
- An international culture that wherever your career takes you at Buro Happold, you won’t be far from the exceptional.
Apply now and be where exceptional is everywhere.
A place for everyone
Buro Happold values individual's flexible approaches to working patterns as an important part of the way you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers.
Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds and experiences that shape us. Appreciating each other’s differences is key, we want employees to feel they don’t have to mask elements of their identity to thrive.
We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing difference allows us to develop the most innovative and elegant solutions.
Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application.
#LI-LO1 #LI-Hybrid