Thrive on openness, respect, and collaboration? Good. Us too. Buro Happold has an exciting opportunity for a Business Process Improvement Analyst to join the Global IT Operations team.
Buro Happold is currently going through a period of strategic growth. This growth has resulted in an increased demand within the IT and Business Services Team, as we support BAU and drive forward with improvement initiatives. The new recruit will join the existing Business Process Improvement (BPI) Team to baluster capacity and push forward with a full pipeline of improvements to our ERP systems and business processes.
As an extremely collaborative professional, you excel at building excellent working relationships and possess a high level of political sensitivity and ethics. Your essential soft skills include effective listening, persuasion, a collaborative leadership style, flexibility, self-motivation, creativity, and insightfulness.
Here at Buro Happold, expect the exceptional.
From the projects you will work on to the clients we work with. From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world. From our reputation to our relationships. Wherever your Buro Happold career takes you, it’ll be anything but ordinary.
Your next role
Join us and be surrounded by exceptional opportunities in an environment alive with innovation and possibility. Your new team has a willingness and curiosity to see possibility and potential in everything – from the most iconic projects to our everyday conversations.
- Buro Happold has a clear strategic plan, strong learning culture and entrepreneurial mindset that will allow you to thrive.
- You’ll be part of something bigger than us all where sustainability, equity, social and performance outcomes matter. Buro Happold is committed to doing the right thing, even when that’s the hardest thing. This is a genuine opportunity to make impact - and leave real legacy.
Key duties
- Manage a programme of enhancements and change in our ERP platforms
- Liaise with key internal stakeholder in the business, responding to concerns and working to resolve issues
- Work with the Business to develop Business Rules and translate into system processes
- Map “as is” processes and develop “to be” processes to address issues or improvements with our ERP platforms
- Produce technical process mapping diagrams that can be used to produce technical requirements
- Specify system testing to ensure the solution meets business requirements
- Preparation of user training material and process flow diagrams
- Onboarding and training of a champion network to support the roll out
- Manage the communication plan and support with pulling together monthly business updates
Your skills and experience
- Be able to interrogate and analyse data
- Capable of distilling complex processes with the audience in mind
- Be able to problem solve
- Capable of pulling together a process flow highlighting key steps and dependencies
- Outstanding Communication and stakeholder management skills with a high level of influencing skill.
- Good computer and IT skills including Word and Excel and PowerBI (desirable) and an ability to uptake and assess new systems.
- A good amount of Experience in Managing the running of Projects and/or Initiatives with software/ERP
- BCS qualification or equivalent
What we offer you
Bring your knowledge and expertise to one of the world’s most respected consultancies.
- Hybrid working arrangements.
- Attractive salary and benefits package including, private medical insurance, life assurance and income protection.
- Holiday entitlement of 25 days per annum (exclusive of bank holidays) and flexible holiday arrangements.
- Generous company pension scheme.
- Flexible benefits including cycle scheme, dental insurance, optical cover, travel insurance, season ticket loans, and corporate discounts.
- Enhanced parenthood leave policies.
- 3pm finish on the last Friday of the month.
- A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you.
- Entitlement to two memberships to professional bodies or subscriptions
- A commitment to your wellbeing through a comprehensive employee assistance programme and wellbeing activities A supportive and inclusive environment that will welcome you through social and outreach activities from the Young Employees Forum to mentoring.
- An international culture that wherever your career takes you at Buro Happold, you won’t be far from the exceptional.
Craving a more extraordinary everyday?
Apply today and be where exceptional is everywhere.
A place for everyone
Buro Happold values individual's flexible approaches to working patterns as an important part of the way you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers.
Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds and experiences that shape us. Appreciating each other’s differences is key, we want employees to feel they don’t have to mask elements of their identity to thrive.
We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing difference allows us to develop the most innovative and elegant solutions.
Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application.